“In addition to capacity support directly targeting mediation skills, support to develop conflict analyses can also be very important. Effective training in conflict analysis is vital for all mediation activities.
Conflict analysis allows mediators to find mediation entry points, identify the relevant issues and
needs of the conflicting parties, prepare for future negotiations through understanding the narratives of the conflicting parties, understand the core conflict drivers and how to minimize harm caused to any parties, thus ensuring that the policy of Do No Harm is adhered to.”